Volunteers are an integral part of our team, serving as ambassadors to the community. If you are 18 or older with the desire to become more involved with the Museum, and have positive energy, flexibility, and a customer service mentality, we welcome you to join our team.
Visitor Experience Volunteers
Visitor Experience volunteers work in the Museum with the public. They are passionate about our mission and want to provide each visitor with a positive, inspiring, and empowering experience. These volunteers welcome visitors and sell tickets at the Admissions Window, answer questions at the Information Desk, facilitate Virtual Reality and Holographic Theater shows, and help in the gift shop.
Admission to the Museum Volunteer Program is open to all those over 18 years of age who possess the qualities necessary to become an effective volunteer. All candidates must submit a Volunteer Application Form, agree to a background check, and complete their training before their first volunteer assignment.
For information on becoming a Visitor Experience volunteer, please call our Associate Manager of Visitor Services & Volunteer Programs at 847.967.4864 or email email@example.com.
We love our volunteers!
We are not currently accepting applications for our docent training program. Please contact us if interested in joining our docent team, and we will send details and application instructions once the next training is confirmed.
June 1: Applications open
August 31: Application deadline
October 1: Final notifications
October 31 – November 17 (Mon-Thurs only): Docent training
Docents are volunteers who conduct tours for visitors of all ages from diverse backgrounds. Using the techniques of dialogue and inquiry, docents encourage exploration of the exhibitions of the Museum. Docents must be at least 18 years of age and have an interest in the Holocaust, genocide, human rights, and volunteerism. Applicants need to have a strong public speaking ability and be capable of standing and walking for the long periods required to host tours with enthusiasm and effectiveness.
While we collect docent applications throughout the year, we onboard docent “classes” once annually. There is a one-time tuition fee of $200 to cover the cost of training materials and meals. If you are unable to pay tuition costs in full, please contact us – we are happy to work with you. All certified docents must maintain a valid Museum membership.
Docent trainees attend a 12-day intensive training seminar where they will learn how to conduct all tours offered by the Museum for both students (8 – 18 years old) and adults. Participants in our Docent Training program are provided with an introduction to the history of the Holocaust and receive a solid framework in providing & constructing tours. Additional handouts, articles, and readings are required outside of class.
Upon completion of the course, each trainee will be assigned a docent mentor. Mentors are current docents who have volunteered to guide trainees through the learning process. Mentors will spend extra time with trainees outside of class facilitating exhibition walk-throughs and practice tours. Both mentor and Museum staff will work together to certify each trainee as a docent for the Museum.
As a certified Docent, the Museum offers:
- The opportunity to learn about and investigate the history of the Holocaust, genocide, human rights issues, and character education
- The ability to gain skills in working with people of all ages and interests
- The opportunity to work with others as part of a motivated and dedicated team
- Volunteer appreciation events
- Special programs, and ongoing training
- The opportunity to meet other amazing individuals who give so much of themselves
- The chance to make a difference!
For more information on becoming a docent, please call 847.967.4853 or email firstname.lastname@example.org.
Photo credits: Sierra Wolff