Open Wed-Sun, 10 AM - 5 PM | The last Friday of every month is FREE!

Museum Policies for Teacher-Led Tours

Chaperone Policy

The Museum requests student groups include one chaperone for every 10 students. Note: College/University field trips do not require chaperones.

Behavioral Policy

Every visitor has a right to enjoy a meaningful and educational visit to the Museum. Inappropriate behavior that detracts from others’ experience with be dealt with at the discretion of Illinois Holocaust Museum & Education Center staff or docent volunteer. Such behavior may result in a group being asked to leave the building and could jeopardize future visits to the Museum.

Photography & Videography

Unless otherwise noted, photography without flash is allowed inside most Museum exhibitions, as well as in public, non-exhibition spaces (i.e. lunchroom, lobby) and outside the building. We encourage post-field trip reflections on social media – be sure to tag the Museum on Facebook (Illinois Holocaust Museum & Education Center) and Instagram (@ihmec)!

Prohibited Items

All visitors must pass through metal detectors and have their belongings scanned. For your safety, all items brought into the Museum are subject to inspection. Please leave all coats, bags, and valuable personal belongings back at school or on the bus. It is a very short walk from the bus into the Museum.

Prohibited items:

  • Food and beverage
  • Chewing gum and candy
  • Writing utensils (pencils, pens, etc.)


The Museum maintains six bus parking spaces in our main lot. There is no fee to park in these spots.

Cancellation Policy

Refunds will not be given for cancelled tours. If your group is unable to travel to the Museum due to extreme weather conditions, please call us at 847.967.4848 as soon as possible. We will make every effort to reschedule your visit, based on availability.

Rescheduling Policy

Any request to reschedule within 21 days of the field trip date will be considered a cancellation and a new request and deposit must be submitted in order to reschedule.

Photo credits: Danyel Duncan

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